Bertie Bosrédon

Digital transformation

Make digital work across your organisation

If your organisation is facing…Siloed teams pulling in different directions. Digital sitting in one corner of the org chart. Strategy documents that never connect to how people actually work. Leadership that has lost confidence in what digital can deliver.

My approach

After 50+ digital transformation projects, I know digital does not transform NGOs. People, clarity, and consistent decision-making do. I help you reposition digital with solid governance, clear roles, and robust processes documented and shared across fundraising, communications, campaigning, and service delivery. The result: a clear direction, a realistic roadmap, and teams that can actually execute.

Key steps

  1. 1

    Positioning audit: Where you are, what is blocking progress, what needs to change first.

  2. 2

    Stakeholder alignment: Workshops to surface pain points and build shared direction.

  3. 3

    Governance design: Roles, decision rights, escalation paths, accountability.

  4. 4

    SOP development: Standard Operating Procedures your team will actually use.

  5. 5

    Roadmap: Phased, prioritised, and tied to your capacity.