My name is Bertie.
I’ve spent 25+ years in digital communications and fundraising (with an indelible French accent). Over the past 14 years, I’ve helped 150+ NGOs worldwide, across a wide range of causes.
I sometimes describe myself as a “pay-as-you-go” head of digital: senior support when you need it, without the full-time hire.
Sometimes the work is about technology: choosing the right tools, fixing what’s broken, and making systems talk to each other. More often it’s about the human stuff: aligning teams, improving governance, using insight properly, helping suppliers deliver, and putting responsible AI frameworks in place.
I teach a practical NGO course at IE University.
Feel free to email me to discuss your project or book time in my calendar.
Digital Transformation
After 50+ digital transformation projects, I know: digital does not “transform” NGOs. People, clarity, and consistent decision-making do. I help you reposition digital with a solid governance and and robust processes with SOP across fundraising, communications, campaigning, and service delivery. With a clear direction, a realistic roadmap, and teams that can actually execute.
Digital programme
I work with key stakeholders to turn strategy into a coherent digital programme that resonates with a connected audience. Together we align your goals, audiences, channels, content, tools and data, so fundraising, comms, and campaigning stop competing for attention and start reinforcing each other.
AI framework
I help you introduce AI in a way that is safe, ethical, and genuinely useful. I define clear use cases (and red lines), set simple rules for data and confidentiality, and put human accountability in the right places. I build lightweight guidance your team will actually use: prompts, workflows, review steps, and governance, so you get the benefits without the hype or the risk.
Online Fundraising
I work alongside your team to build data-led digital fundraising that converts, without losing your organisation’s voice. That means improving journeys end-to-end (from first click to long-term value), testing creative ideas safely, and strengthening performance across acquisition, conversion, retention, and reactivation often with the use of predictive AI.
Technology signposting
I help you choose the right tools, for the right reasons, at the right pace. I gather requirements, translate them into clear selection criteria, and support vendor shortlist and selection for CMS, email automation, donation platforms, and CRM. When needed, I scope pilot projects to test emerging technologies before you commit.
Mentoring & Upskilling
I help teams build digital confidence through workshops, mentoring, coaching, and tailored upskilling programmes. From audience engagement and fundraising tactics to responsible AI, I design sessions that fit your reality and give your team clear methods, reusable templates, and tips they will actually keep. I teach at IE University, which keeps me close to the next generation of leaders.
Other services
I regularly speak at conferences, facilitate internal workshops, help with staff recruitment... I sometimes work with other consultants, agencies and technology partners
My principles
Approachable
I work with large INGOs and small charities with the same commitment. Many relationships become long-term, and I’m used to stepping in at short notice when something needs fixing.
Practical
I work from strategic objectives down to practical, measurable action. I’m direct and don’t sugarcoat feedback (but it always comes with a French accent).
Mindful
I bring a genuine commitment to ethics and wellbeing into my work, not just as principles but as practice. That includes how I work with teams, manage projects, and navigate difficult decisions.
Testimonials
"It was great working with you. You brought enthusiasm, insight and practicality to the project. Despite the challenges we faced, you were responsive and determined to provide the best solution for Age UK and its beneficiaries. Thank you."
I’ve worked with over 150 NGOs
